Q: Does MD provide free shipping?
A: Yep! There is no minimum purchase required to qualify. We provide free shipping to all 50 States plus D.C.
Q: Does MD provide free returns?
A: Absolutely! There is no minimum purchase required to receive easy, free returns if the item you receive is damaged or defective. We believe in hassle-free online shopping and we always deliver! Simply use the return label that was provided to you and drop it off at your nearest UPS location! We make it simple with our free returns on all eligible items.
Q: Does MD provide a buyer protection guarantee?
A: Of course! We want you to buy with confidence anytime you make a purchase at MD. We make every effort to ensure your merchandise will be shipped on time and in excellent condition. Our buyer protection guarantee ensures you are always protected from damaged or defective items.
Q: Can I redeem multiple MD coupon codes (including Discount, Reward, Member or Gift Card code) on a single order?
A: Unfortunately no. You can only use one coupon code per order. However, contact us if you want to use a Gift Card along with one of any other types of codes. We will manually apply two codes for you. We also have Standard and VIP Memberships for greater savings. We want you to get the maximum discount you can, so please consider joining the family of MD.
Q: Does MD have any storefronts?
A: Currently, we are focused on running our entire business online. In addition, we believe that your most comfortable dressing room is your own bedroom.
Q: Will MD collect any sales tax on my order?
A: If your order is being shipped to an address in KY, UT, WY, ND, SD, MN, IA, IN, GA, VT or NJ, where our business is located and/or sales taxes on internet transactions are conducted, local sales tax will be automatically assessed. We do not collect sales taxes on any other domestic (USA) or international orders.
Q: What are your customer service hours of operation?
A: Our business hours are from 9 AM to 5 PM Central Time, Monday to Friday.
Q: How to redeem an MD coupon code (including Discount, Reward, Member or Gift Card code)?
A: 1. Go to your Shopping Bag 2. Enter your coupon code 3. Click Apply